Privacy Policy

Effective date: 20 March 2026

Built For Homeowners (ABN 82 447 175 581) is committed to protecting your personal information and handling it responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights in relation to it.

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1. Who we are

Built For Homeowners is a sole trader operating from 152 Elizabeth Street, Melbourne, Victoria. We operate a lead generation service that connects individuals seeking life insurance information with licensed Australian financial advisers.

2. What information we collect

When you use our website and submit an enquiry, we may collect the following personal information:

• Full name
• Phone number
• Email address
• Postcode
• Age range
• Health-related information (height, weight, general health rating, tobacco use)
• Details about your insurance needs and preferences

We may also collect non-personal technical data such as browser type, device type, and referring URL for website analytics purposes.

3. How we collect your information

We collect personal information directly from you when you complete and submit the enquiry form on our website. We do not collect information from third-party data brokers or external sources.

4. Why we collect your information

We collect your personal information to:

• Match you with a licensed Australian financial adviser who can assist with your life insurance enquiry
• Contact you by phone, SMS, or email regarding your enquiry
• Improve the functionality and performance of our website
• Comply with our legal and regulatory obligations

5. How we use and disclose your information

Your personal information will be shared with licensed Australian financial advisers for the purpose of responding to your life insurance enquiry. These advisers are based in Australia and are bound by their own privacy and compliance obligations under Australian law.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not disclose your information to any overseas recipients.

We may disclose your information where required or permitted by law.

6. How we store and protect your information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is stored securely and access is limited to authorised personnel only.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once no longer needed, your information will be securely destroyed or de-identified.

7. Cookies and analytics

Our website may use cookies and analytics tools (including Meta Pixel and Google Analytics) to understand how visitors interact with our site. These tools may collect anonymised usage data. You can disable cookies through your browser settings at any time, though this may affect the functionality of our website.

8. Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or out-of-date information
• Request that we delete your information, subject to our legal obligations
• Opt out of future communications at any time

To exercise any of these rights, please contact us using the details below.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us in the first instance. We will respond to your complaint within a reasonable timeframe.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact us

For any privacy-related questions, access requests, or complaints, please contact us at: